CERTIFICATION PROGRAMS
ACUMS is dedicated to offering assistance to all members who are interested in pursuing professional certification.
Certificaion Programs include:
CMDSM - Certified Mail & Distribution Systems Manager
CMM - Certified Mail Manager
MQC - Mail Piece Quality Control
EMCM - Executive Mail Center Manager

CMDSM - Certified Mail & Distribution Systems Manager
Requirements:
- 5 years or more work experience
- Last 3 Years in Managerial role
- 2 years membership in MSMA or
- Verification from employer of profession
- 150 Professional Experience Points
- Professional experience
- MSMA experience
- Non-MSMA experience
- Education
Exam:
- 135 Multiple-choice (1point each)
- 5 Essay questions (10 points each)
- 185 Total possible points
- 75% correct required to pass
Fee:
- $375 for MSMA members
- $575 for non-MSMA members
Contact information:
MSMA National Headquarters
JAF Building
Box 2155
New York, NY 10116-2115
1.800.955.MSMA (6762
www.msmanational.org/cmdsm.htm

CMM - Certified Mail Manager
Requirements:
- 5 years mail management experience
- Currently employed at in-house environment
- Job of a managerial nature
- Verification from employer of profession
- Pledge to adhere to CMM Code of Ethics
- Be of high moral character and professional attitude
- Three letters of recommendation
Exam:
- Four parts consisting of multiple-choice and essay questions
- Areas tested: Computer Skills, Financial Management,
General
Management, Mail Management, Personnel Management, Technical Skills
- Must score 75% or better on each part
Fee:
- $225 IPMA members
- $450 Non-members
Contact information:
IPMA National Headquarters
1205 W. College Ave.
Liberty, Missouri 64069-3733
1.816.781.1111
www.ipma.org
MQC - Mail Piece Quality Control
Self-study program to train mailers to develop mail pieces that meet USPS goal of 100% automation compatibility. A Self-Study Guide (HTML or PDF) is downloadable from USPS website.
Modules:
- Classes of Mail
- Periodicals
- Processing Categories
- Addressing
- USPS Barcodes
- Automation Requirements
- Nonautomation Mailings
- Postage Payment Methods
- Reply and Return Mail
- Special Services
Exam: Open Book
Fees: $25.00
Certification is good for two years and your name and the name of your institution is listed on the USPS website.
For additional information about the MQC training program or to request an order form, contact the postal business center serving your area or call the National Customer Support Center at 1-800-238-3150. You can visit the website at:
http://pe.usps.gov/mpdesign/mpdfr_mpqc_view.asp.

EMCM - Executive Mail Center Manager
The EMCM program provides training specifically designed for mailing industry professionals. The program teaches skills needed to:
Requirements:
- 3 years of direct supervisory or management experience in mail management
- Bachelor’s degree from an accredited college or university can substitute for 1 year of management experience
- A letter of recommendation from your manager
Modules:
- Manage more effectively
- Improve mail center safety and security
- Boost productivity
- Cutting costs
Fees: $1,500 which includes tuition and room & board for 1 week
Training is available through five-day residency programs offered at the National Center for Employee Development in Norman, Oklahoma and Washington, DC. A comprehensive exam administered as part of training.
Contact information: emcm@usps.com
For more details visit:
http://www.usps.com/mailcentermgr/welcome.htm
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